After a very hectic April and most of May, I have to admit I have taken on too much work as I didn’t want to let anyone down. Unfortunately the result was that I have not been as responsive as I would like. I pride myself in providing excellent service, so I needed to take action to prevent this from continuing any longer.

As grateful as I am to be so busy, due to this increased demand for my services, I have taken the decision to move to an appointment only basis for all 1-2-1 services (i.e. HR Mentoring and VIP Contract Clients).

I genuinely believe that by introducing these systems, the business will be more efficient and my service levels will remain high – which is my ultimate priority for my clients.

Due to increased demand, I am spending the majority of my office hours delivering HR Mentoring and working with VIP contract clients. I have to prioritise those clients who have made an online booking and paid in advance for a scheduled time in my diary. The remainder of my time is dedicated to creating new monthly training, templates and resources for my members inside The Membership.

As a result I am not available for telephone calls for most of the day nor in my “inbox” all the time, so I don’t have capacity to respond immediately to speculative or ad hoc queries.

By introducing the appointment basis, it means I can manage expectations for anyone contacting me. You will see a new autoresponder on my email to communicate these changes.

 

SUPPORT FOR EXISTING CLIENTS

Members & Online Clients please email members@johannascullion.com for support arrangements.

VIP Contract Clients
If you are a VIP Contract client please use your booking links to see my availability for mentoring and book at your convenience. If your matter is urgent please email me with URGENT in the subject line and your query will be escalated.

 

HOW TO ACCESS / BOOK SERVICES

HR Mentoring – available to book direct on the website CLICK HERE

New VIP Contract Packages – currently closed to new clients, please sign up to the waiting list to be notified when I reopen my books CLICK HERE

The online services are available all the time for you to access and buy immediately:

HR Membership – available to join immediately CLICK HERE

Digital Employee Contract Packages – available to purchase and access immediately CLICK HERE

Review Reassess Realign Business Planning – available to purchase and access immediately CLICK HERE

 

Thank you for your support in my business and especially your patience if you have been waiting longer than normal to hear back from me in recent weeks.

Over the past two years I have worked diligently on improving the digital element of HR Made Easy so you can access services online in a matter of a minutes. I encourage you to use the online systems I have created to get the best from our services.

If you have any questions on any of this please just email me.

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